Case management and family education are two of the most important aspects of our program. Families have a dedicated Case Manager who meets with them once a week to review their progress towards finding a home, along with any challenges associated with that process. The Case Manager is available full time to assist with housing-related crises that might arise.
Examples of a Case Manager’s duties include:
- Help with housing application forms, including guidance on addressing a poor rental history, eviction, or criminal background.
- Direction on where to obtain housing deposits.
- Guidance on public transportation along with direction to resources for help in obtaining a vehicle.
- Help with employment applications, along with guidance on addressing a poor work history, termination, or criminal background.
- Direction on where to obtain clothing for interviews.
- Assistance connecting with community resources for long term self sufficiency
- Mental health
- Physical health
- Parenting resources
- Head Start
- Daycare providers
- Medical assistance/health insurance
- Help working with schools to ensure continuity of location and/or programs (such as Special Education) while child is in shelter.
- Managing finances and budgeting.
- How to be a good renter.
- Becoming a valuable employee.
- Effective parenting skills.
- Other topics customized to the family’s needs.