Transitional Services

Case management and family education are two of the most important aspects of our program. Families have a dedicated Case Manager who meets with them once a week to review their progress towards finding a home, along with any challenges associated with that process. The Case Manager is available full time to assist with housing-related crises that might arise.

Examples of a Case Manager’s duties include:

• Help with housing application forms, including guidance on addressing a poor rental history, eviction, or criminal background.
• Direction on where to obtain housing deposits.
• Guidance on public transportation along with direction to resources for help in obtaining a vehicle.
• Help with employment applications, along with guidance on addressing a poor work history, termination, or criminal background.
• Direction on where to obtain clothing for interviews.
• Assistance connecting with community resources for long term self sufficiency
  • Mental health
  • Physical health
  • Parenting resources
  • Head Start
  • Daycare providers
  • Medical assistance/health insurance
• Help working with schools to ensure continuity of location and/or programs (such as Special Education) while child is in shelter.
• Training
  • Managing finances and budgeting.
  • How to be a good renter.
  • Becoming a valuable employee.
  • Effective parenting skills.
  • Other topics customized to the family’s needs.